Refund policy
Refund & Return Policy
Last updated: February 12, 2026
At GlimmHer, we want you to love every purchase. If you are not completely satisfied, we’re here to help.
Returns
We accept returns within 7 days of delivery.
To be eligible for a return:
The item must be unused, unopened, and in its original packaging
The product must be in the same condition as received
Proof of purchase (order number or receipt) is required
For hygiene and safety reasons, we cannot accept returns on:
Opened or used beauty products
Personal care items once unsealed
Items marked as final sale
How to Request a Return
To initiate a return, please email us at:
shopglimmher@gmail.com
Include:
Your order number
Reason for return
Photos (if the item is damaged or incorrect)
Our team will review your request and provide return instructions.
Refunds
Once we receive and inspect your return:
You will be notified of the approval status
Approved refunds will be processed within 5–7 business days
Refunds will be issued to your original payment method
Shipping charges are non-refundable.
Damaged, Defective, or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos. We will arrange a replacement or refund at no extra cost.
Exchanges
We currently do not offer direct exchanges. If you need a different item, please return the original product and place a new order.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping method.
Contact Us
For any questions regarding returns or refunds, please contact us at:
Email: shopglimmher@gmail.com
Business Name: GlimmHer